How to Order
Thank you for your interest concerning our products and services. With our personal approach we hope to make your ordering process simple and enjoyable. We know there are a lot of other screen printers you could have chosen. We offer one on one customer service, top of the line national brand products, quick turn around, free setup, free custom professional art design, (30) day net billing credit and extremely competitive pricing with an over 60% reorder rate. We have thousands of satisfied customers in all (50) states.
We run many promotions throughout the year and depending on our schedule we request that you place an order within two weeks from the time we receive your Art Design. We can only print so many jobs per week on a first come first served basis. We are able to purchase inventory in bulk which gives you WHOLESALE pricing. We print in mass production fashion, so the first step is to move as quickly as possible to get us your Art Design so we can place you on our production schedule and stock any products we may need to order from our factories. Hopefully we can earn your business and add you to our list of references which are available upon request.
Ordering Instructions
STEP 1
WE NEED YOUR ART DESIGN AS QUICK AS POSSIBLE. We have great artists, but it sometimes takes longer to reproduce a quality graphic, so please do not wait until the last minute or you may miss out on our promotion and have to pay higher pricing later.
STEP 2A: EMAILED DESIGN
Email us a copy of your artwork in a BITMAP, JPEG, OR GIF format (approximately 300DPI). You can type in all wording, your font style, the product or products color or colors, ink color or colors, the position of the logo and any special instructions you may have about your design.
STEP 2B: FAXING DESIGN
FAX # 1-800-235-0605
You can use our art design form to sketch out your idea. Send your own artwork or we have thousands of mascots and sample logos to choose from. Combine one or more ideas and presto you have a custom design. Hand write the wording, the font for the wording (see our font selector), position of the logo, products color or colors, ink color or colors you want to order. Please enlarge the art on a light setting when sending. We will call you back to discuss your final design before getting started.
The biggest problem most customers run into when ordering is they try to make the process too difficult by not having an idea or art to send. Keep in mind we design it for you! Please just relax and let us do all the work. We have thousands of designs you can choose from or our professional Art Department will recreate a design from one of our art choosers or from your sketch that you provide. Just be specific about what you want. We will make only one art design change for FREE. You will be billed $10.00 for each art design change after the initial one so please work with your sales representative to produce the design that you want to order. Our promotion is for (1) art design FREE with a minimum of (75) total items at promotional pricing. (2) art designs FREE with a minimum(100) total items with no less that (25) total items per any design. A $20.00 each screen fee will be charged for any other designs of at least (25) total items. Please do not send your art design unless you are serious about placing an order. Let’s not waste each others valuable time. If we reproduce your design and you do not order we will bill you a $25.00 art design fee. You can have (2) ink color changes per order only. Example: pink shirt with white ink or blue shirt with gold ink. You can only order (8) different colored apparel items at a time per order.
STEP 3
When we receive your design our art department will work their magic and reproduce your art onto an order form and we will email or fax your completed order forms in full color for you to complete. No sizes are needed until you receive this form. If a purchase order is required on your order please start processing your requisition now. This could delay your promotional pricing.
PLACING YOUR ORDER – SCHOOL INSTRUCTIONS
Review the design to make sure this is what you want to be printed. Print copies of all the forms and additional copies if ordering different colored items. Complete all the forms with the ship to address, product color or colors and ink color or colors, position of the logo, sizes and quantities and get all forms signed by your principal along with the principal purchase order form if none is required. You may also use our credit card prehold form if your order is not being paid for by the school. Fax your order back to us by the promotional deadline date or before. If a purchase order number is required please provide either the purchase order number or a copy of the requisition.
When we receive your order, we will fax you back a price verification form which confirms your pricing and that your order is ready for printing. We ship UPS ground unless there are special instructions and the customers cost is approximately 8% of the total amount of the order. We will deliver in approximately (14) business days under normal circumstances. There is NO SALES TAX except for South Carolina customers which is 7.5 %. We will invoice you after we ship your order and our terms are (30) day net billing from the date of shipment. You may pay by business, personal check, money order, Mastercard, Visa or American Express. A late fee of 3% of the total order will be charged if payment is not received by the due date. If the late fee is not paid we will no longer give you credit, so please pay on time to continue a good relationship with our company. Minimum reorders are (25) items with the same art design for screen printed apparel and 10 oz. canvas tote bag only. Please call your Sales Rep. if you need help with a design, placing an order or any other questions you may have. We hope to have a wonderful relationship with your school for years to come. Thank you for choosing Straight A Supplies, Inc.
PLACING YOUR ORDER – BUSINESS INSTRUCTIONS
Review the design to make sure this is what you want to be printed. Print copies of all the forms and additional copies if ordering different colored items. Complete all the forms with the ship to address, product color or colors and ink color or colors, position of the logo, sizes and quantities and sign all of the forms along with your credit card prehold form and fax your order back to us by the promotional deadline date or before.
When we receive your order, we will fax you back a price verification form which confirms your pricing and that your order is ready for printing. We ship UPS ground unless there are special instructions and the customers cost is approximately 8% of the total amount of the order. We will deliver in approximately (14) business days under normal circumstances. There is NO SALES TAX except for South Carolina customers which is 7.5 %. We will invoice you after we ship your order and our terms are (30) day net billing from the date of shipment. You may pay by business, personal check, money order, Mastercard, Visa or American Express. A late fee of 3% of the total order will be charged if payment is not received by the due date. If the late fee is not paid we will no longer give you credit, so please pay on time to continue a good relationship with our company. Minimum reorders are (25) items with the same art design for screen printed apparel and 10 oz. canvas tote bag only. Please call your Sales Rep. if you need help with a design, placing an order or any other questions you may have. We hope to have a wonderful relationship with your business for years to come. Thank you for choosing Straight A Supplies, Inc.
